Who we are
This website, firstlinepros.com, is operated by FirstLine Construction Corp., doing business as FirstLine Restoration (“FirstLine,” “we,” “us”). This policy explains what information we collect through this website and how we use it.
Information we collect
When you submit a service request or contact form, we collect the information you provide, which may include:
- Your name, phone number and email address
- The address of the property
- The type of service and property
- Any details you choose to share about the damage
When you call or email us, we receive the information you share in that communication. Like most websites, our hosting environment also automatically records basic technical information such as IP address, browser type and pages visited, for security and site operation.
How we use your information
We use the information you provide to respond to your request, schedule and perform services, communicate with you about your project, and coordinate with others involved in your project, such as your insurance adjuster or property manager, when you ask us to or when it is necessary to perform the work. We also use technical information to keep the website secure and working properly.
How we share information
We do not sell your personal information. We share information only as needed to provide our services and operate this website, including with:
- Your insurance carrier, adjuster, property manager or association, when related to your project
- Subcontractors and suppliers working on your project
- Service providers that host this website and filter spam from form submissions
- Authorities when required by law
Cookies
This website uses cookies and similar technologies that are necessary for it to function and stay secure. Our site may load fonts and other resources from third-party services, which may receive your IP address as part of delivering that content. You can control cookies through your browser settings.
Data retention and security
We keep project and contact information as long as needed to provide services, maintain business and warranty records, and meet legal obligations. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.
Your choices
You may ask us to update or delete the contact information you submitted through this website, subject to records we are required to keep. Contact us using the information below.
Contact us
FirstLine Restoration (FirstLine Construction Corp.)
Phone: (954) 282-5224
Email: scott@builtbyfirstline.com
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.