24/7 emergency response for water, fire and storm damage

The first hours after a loss decide how much of the property can be saved. Call any time, day or night, and we will get a crew moving to stop the damage and protect the structure.

Call 24/7: (954) 282-5224

Request Service Online

Answered 24 hours a day
Water extraction and drying
Board-up and tarping
Residential and commercial

Overview

Stop the damage first. Everything else follows.

Water keeps spreading, open roofs keep taking on rain and unsecured buildings invite more loss. Our emergency team focuses on one thing in the first visit: stabilizing the property so the damage stops growing.

Depending on the loss, that means extracting standing water and setting drying equipment, tarping a damaged roof, boarding up broken windows and doors, containing affected areas or removing saturated materials that will not dry. We document conditions from the start, so the record of the loss is accurate.

Because FirstLine is a licensed general contractor, roofing contractor and mold remediator, the same company that responds to the emergency can carry the job through to the final repair.

Technician working in a storm and water damaged wall

While you wait for us

Shut off the water supply if you can do so safely
Turn off electricity to affected areas only if it is safe
Move valuables and electronics away from water
Take photos and video of the damage
Stay out of areas with sagging ceilings or fire damage

Call (954) 282-5224

Our process

What happens on an emergency call

You call

Call (954) 282-5224. We ask a few questions to understand the loss and send the right crew.

We arrive and assess

We inspect the damage, check for safety hazards and explain what needs to happen first.

We stabilize

Extraction, drying setup, tarping, board-up or containment, depending on the loss.

We document

Photos, moisture readings and notes recorded from the first visit.

We plan next steps

A clear plan for drying, cleaning, remediation and rebuild.

What is included

Emergency services

Water extraction

Removal of standing water and setup of drying equipment.

Emergency roof tarping

Temporary dry-in after storm, tree or fire damage.

Board-up

Securing broken windows, doors and openings.

Containment

Isolation of contaminated or affected areas.

Fire and smoke response

Securing and protecting the property after a fire.

Loss documentation

A clear record of conditions from day one.

Why FirstLine

Emergency response backed by full licensing

Many emergency services companies only handle the first few days. FirstLine is licensed to see the job through, which means fewer handoffs and a faster path back to normal.

We serve homeowners, property managers, condo associations, businesses and public facilities across Broward, Palm Beach and Miami-Dade.

Florida Certified General Contractor CGC1530039
Florida Certified Roofing Contractor CCC1334142
Licensed Mold Remediator MRSR 2865 and Mold Assessor MRSA 2655
IICRC Certified Firm
Mitigation, roofing and rebuild by one company

FAQ

Frequently asked questions

Do you really answer at night and on weekends?

Yes. Our emergency line, (954) 282-5224, is available 24 hours a day, 7 days a week, including holidays.

How fast can you get here?

Arrival time depends on your location, the type of loss and current demand, especially after major storms. We will give you a realistic arrival window when you call.

Should I call my insurance company first?

You can call either first. Stopping the damage quickly is important, and most policies expect owners to take reasonable steps to prevent further damage. We document everything for your adjuster.

Do you handle commercial emergencies?

Yes. We respond to offices, retail, multifamily, condo and HOA properties, and public facilities, with phased work to keep occupied buildings running where possible.

Related services